WhatsApp + Google Sheets: consistent support replies
Turn WhatsApp messages into consistent support replies using Google Sheets and OpenAI. Keep FAQs updated,…
Automate order updates, stock alerts, and customer messages across Shopify, Sheets, and email. Reduce mistakes, move faster, and keep buyers informed without extra tools.
It works by connecting the tools you already use (like Shopify, Google Sheets, Gmail, and Slack) and letting workflows run when something happens. A new order can trigger customer confirmation, notify your team, update a spreadsheet, and create a follow-up task. Inventory changes can send low-stock alerts before you sell out. With AI steps (OpenAI), you can draft responses, classify issues, or summarize order notes. Honestly, it’s about removing busywork, not adding complexity.
Not usually. Most workflows are plug-and-play: you connect accounts, choose settings, and turn them on. If you can manage Shopify apps or basic Zap-style tools, you’ll be fine.
If you’re manually updating spreadsheets, sending order status emails, and chasing low-stock issues, automation can save about 2 hours a day for a small team. The bigger win is consistency. Every order gets the same updates, every stock dip gets flagged, and handoffs don’t depend on someone remembering. Agencies and high-volume stores often save even more because the workflows run nonstop, including nights and weekends. Your team spends time on exceptions, not repetitive admin.
You’ll need an n8n workspace (self-hosted or cloud) and access to the apps you want to connect, like Shopify, Gmail, Slack, or Google Sheets. Most setups require API credentials or OAuth login; Flowpast workflows usually guide you on what to paste where. If you want AI-generated messages, you’ll also add an OpenAI key and decide what data you’re comfortable sending. Start with one workflow, test with a few orders, then expand.
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