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IT support that actually responds — fast, competent, and from the same person every time. Flowpast provides remote and on-site helpdesk for businesses across the UK. Fixed monthly pricing, clear SLAs, and a dedicated consultant who knows your systems, your people, and your business.
Good IT support means your team can focus on their work without thinking about technology. When something goes wrong — a laptop won’t connect, email stops syncing, a printer refuses to cooperate — it gets fixed quickly and without drama. No ticket queues, no hold music, no explaining the same problem to a different person every time. That’s what Flowpast delivers.
For most small and mid-sized businesses, hiring a full-time IT person doesn’t make financial sense. But relying on a break-fix model where you only call someone when things are already broken is reactive, expensive, and disruptive. With Flowpast, you get a dedicated IT consultant who knows your systems, your people, and your business — available via phone, remote access, or on-site when needed. Fixed monthly pricing means you know exactly what IT support costs, every month.
Six core areas where we keep your team productive and your systems running.
Call or email — your dedicated consultant picks up. Most issues are resolved remotely within minutes using secure remote access tools. No waiting in a queue, no explaining your setup to a stranger.
Some problems need hands on a keyboard. Hardware failures, network issues, office moves, and new equipment setup — when remote isn’t enough, we come to you. Scheduled visits or emergency call-outs.
New starter? We set up their accounts, devices, permissions, and software before day one. Someone leaving? We revoke access, transfer data, and recover equipment — securely and completely.
Laptops, desktops, monitors, and peripherals — procurement, configuration, deployment, and lifecycle management. Every employee gets a standardised, secure, and ready-to-use workstation.
Microsoft 365, Teams, SharePoint, business applications, and third-party integrations. Installation, configuration, troubleshooting, and user training — we handle the software so your team can use it.
Monthly reports covering ticket volume, resolution times, SLA compliance, and recurring issues. You always know how your IT support is performing and where improvements can be made.
Choose a model based on your team size, needs, and how much support you require.
No monthly commitment. You call us when you need help and pay per incident or per hour. Best for businesses with occasional IT needs who don’t want a retainer.
Best for: Micro-businesses with 1–5 employees and minimal IT complexity.
Fixed monthly pricing with agreed SLAs, a dedicated consultant, and priority response. Covers all day-to-day IT support needs including remote helpdesk, device management, and user administration.
Best for: SMEs with 5–50 employees who need reliable, ongoing IT support.
Flowpast acts as your complete IT team — support, operations, security, cloud, and strategy. Everything under one roof with full cost visibility and a named contact for every need.
Best for: Businesses without internal IT who want a complete, outsourced IT function.
Four steps from first conversation to reliable IT support — without disruption.
You tell us about your business, team size, and current IT setup. We assess how we can help and what level of support makes sense for you.
You get a straightforward proposal with scope, SLAs, and pricing. No hidden fees, no long-term lock-in — just a clear description of what’s included.
We document your systems, set up remote access tools, configure monitoring, and introduce ourselves to your team. Smooth handover if you’re switching from another provider.
Your dedicated consultant is now available. Call, email, or submit a ticket — we respond fast, fix it properly, and follow up to make sure it stays fixed.
What makes us different from typical IT support providers.
You get a named IT consultant who learns your environment, your workflows, and your team. No support pool where you start from scratch every time you call.
Fixed monthly pricing based on team size and scope. No surprise invoices, no unclear extras — you know exactly what IT support costs before the month starts.
Unlike traditional IT support companies, Flowpast also delivers AI consulting, automation, and cloud services. One provider for everything — no coordination overhead.
Tell us about your business and your current IT situation — we’ll get back within one working day with a proposal. First consultation is always free.
IT support works best alongside our other services.
We deliver IT support services to businesses across the country.
IT support for London businesses.
IT support for Manchester businesses.
IT support for Birmingham businesses.
IT support for Leeds businesses.
IT support for Bristol businesses.
IT support for Edinburgh businesses.
IT support for Glasgow businesses.
IT support for Liverpool businesses.
Tell us briefly what you need help with and we’ll get back to you within one working day. First consultation is always free.
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